Frequently Asked Questions
Everything you need to know about your Pique Life experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our online portal to generate a prepaid return label and start your exchange process.
Are your materials sustainably sourced?
Yes, Pique Life is committed to ethical fashion. We use certified organic cotton and recycled polyester, ensuring our manufacturing process minimizes environmental impact.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.